Privacy Policy

RNS Specialists (the "Company") is committed to protecting the privacy of our website visitors and clients. This policy outlines how we handle your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We collect personal information necessary to respond to your inquiries and provide our OHS/HSE consulting services. The data collected via our website's contact form includes:

• Contact Information: Name, Surname, Email address, and Telephone number.
• Business Information: Details regarding the service requested and your message.
• Technical Information: Your IP address is collected and stored in our database for security and audit purposes.

2. Data Usage and POPIA Compliance

Your information is used for the following specific purposes:

• To Respond to Inquiries: We use your name, email, and phone number to communicate with you about your request for consulting services.
• Service Provision: Data is stored in our database (`rns_db`) to manage customer relationships and track service requests.
• Security and Verification: We use CAPTCHA verification to prevent automated spam submissions, and we store IP addresses to maintain security integrity.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information only when legally required to do so under South African law (e.g., POPIA), or with service providers (like our hosting/email provider) necessary to conduct our business.

4. Data Security and POPIA Compliance

We implement technical measures to protect your personal data, including the use of database logging and secure connections for email processing. All data is processed and stored in compliance with POPIA standards, primarily within South Africa.

5. Your Rights (POPIA)

As per the POPIA Act, you have the right to request access to your personal information, request that we correct or delete any information, and object to the processing of your data for marketing purposes.

Contact Information:

For any questions or requests regarding your personal information or this policy, please contact our Information Officer:

Email: info@rnsolutions.co.za